Citizen in the centre of attention
Digital Government will be delivering innovative public services with measurable benefits to citizens and entrepreneurs. The services will be realized through different channels, including the electronic means, so that a citizen and an entrepreneur will be able to choose the most convenient channel of communication with the public administration at the moment, and also to change it even during service delivery (for example, change from the web channel to the mobile channel). An effect of service delivery will be a solution to his specific problem.
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